Introduction
LuckyMapleWave ("we," "us," or "our") operates LuckyMapleWave.com, providing educational resources and training for social casino game development. We respect your privacy and are committed to protecting your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
Personal Information
We collect information that identifies, relates to, or could reasonably be linked with you or your household. This includes:
Contact Information
Name, email address, phone number, and mailing address for course enrollment and communication purposes.
Educational Records
Course progress, assignment submissions, grades, certificates, and portfolio materials you create during your studies.
Technical Information
IP address, browser type, device information, and website usage patterns to improve our platform and user experience.
Payment Information
Billing details and payment method information processed securely through our third-party payment processors.
Information Collection Methods
- Direct submission through enrollment forms and course applications
- Automatic collection through cookies and similar tracking technologies
- Learning management system interactions and course participation
- Communications with our support team and instructors
- Project submissions and collaborative work within our platform
How We Use Your Information
We use your personal information for legitimate educational and business purposes, including:
- Educational Services: Delivering courses, tracking progress, providing feedback, and issuing certificates
- Communication: Sending course updates, announcements, and responding to inquiries
- Platform Improvement: Analyzing usage patterns to enhance our educational content and user interface
- Administrative Purposes: Processing payments, maintaining records, and ensuring platform security
- Portfolio Development: Storing and displaying student work with appropriate permissions
- Career Support: Connecting students with potential employers and industry opportunities
We will not use your personal information for purposes other than those described in this policy without obtaining your explicit consent, except where required or permitted by law.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We work with trusted third-party providers who assist in delivering our educational services, including cloud storage providers, payment processors, and communication platforms. These providers are contractually bound to protect your information and use it only for specified purposes.
Educational Partners
With your explicit consent, we may share portfolio work and achievements with potential employers or industry partners to support your career development.
Legal Requirements
We may disclose your information when required by law, legal process, or to protect the rights, property, or safety of LuckyMapleWave, our students, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security assessments and vulnerability testing
- Access controls limiting employee access to personal information on a need-to-know basis
- Secure backup procedures and disaster recovery planning
- Regular staff training on privacy and security best practices
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you promptly of any security breach that may affect your personal information.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and gather information about how you use our platform. We use several types of cookies:
- Essential Cookies: Required for basic website functionality and security
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and personalize your experience
- Educational Cookies: Track your course progress and learning achievements
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our educational platform.
Your Privacy Rights
Access
Request copies of your personal information and details about how we process it
Correction
Update or correct inaccurate or incomplete personal information
Deletion
Request deletion of your personal information, subject to legal and contractual obligations
Portability
Receive your personal information in a structured, commonly used format
Objection
Object to processing of your personal information for certain purposes
Withdrawal
Withdraw consent for processing where we rely on your consent
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Our retention periods vary based on the type of information:
- Educational Records: Maintained for 7 years after course completion to support credential verification
- Portfolio Materials: Retained as long as you maintain an active account or as requested
- Financial Records: Kept for 7 years in accordance with Canadian tax and accounting requirements
- Marketing Communications: Until you unsubscribe or request removal
- Website Analytics: Anonymized after 26 months
International Data Transfers
Your personal information may be processed and stored on servers located outside Canada, including the United States. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights and provide an adequate level of protection.
We use contractual protections, such as Standard Contractual Clauses, and work only with service providers that demonstrate strong privacy and security practices.
Children's Privacy
Our educational services are intended for individuals aged 16 and older. We do not knowingly collect personal information from children under 16 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove such information.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through email or prominent website notices at least 30 days before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.
Privacy Questions or Concerns?
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact our Privacy Officer:
Mailing Address:
LuckyMapleWave Privacy Officer
51101 Range Rd 271
Spruce Grove, AB T7Y 1G7
Canada
We will respond to privacy inquiries within 30 days. If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada.